This website (“Site”) is owned by Caregiver Resource Group, LLC and Whole Care Network, Inc. (“Companies”).
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY AND IN THEIR ENTIRETY, AS USING, ACCESSING AND/OR BROWSING OUR WEBSITE CONSTITUTES ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO BE BOUND TO EACH AND EVERY TERM AND CONDITION SET FORTH HEREIN, PLEASE EXIT OUR WEBSITE IMMEDIATELY AND DO NOT USE, ACCESS AND/OR BROWSE IT FURTHER.
“Company”, “Companies”, “We”, “Our”, or “Us” means Caregiver Resource Group, LLC and Whole Care Network, Inc.
“Content,” “Program” or “Courses” means any and all written, visual, video, or audio information contained on the Site or provided as a link to our Content on other platforms/sites, including, but not limited to, blog posts, podcasts, graphics, newsletters, designs, documents, information, templates, coaching guides, e-books, forms, membership materials, webinars and other instructional videos, photographs and exercise instructions/programs regardless of whether they are in a viewable, downloadable or access to a streaming form. Content includes Content for specific Member categories or programs, if any.
“You” or “Your” means a Visitor, User, or Customer, or Member of the Site.
“Visitor” or “User” means any individual, including Members, who accesses any Content on the Site, whether the Content is free or paid.
“Customer” means any individual who has purchased Content from us on the Site, including Members.
“Member” means a User or Customer who has signed up for a package of “Member Benefits” offered through our site under specific terms and conditions of the Member category or program.
“Content Contributor” or "third party providers" or "third party content contributor" means a member who is a course or content contributor.
“Personal Information” means information that can be used on its own or in conjunction with other information to identify, contact, or locate a person, or to identify an individual in context. For example, personal information includes, among other things, your name, address, email address, telephone number, credit card information, site behavior, etc.
Member or User License Granted. A “Member” or “User” of our Site is someone who has been granted access through a nonexclusive, nontransferable, revocable license to access and use our Site and Content strictly in accordance with this Agreement.
Our Services. Company has developed proprietary educational products and services (hereinafter “Content”) offered through our Site. In addition, We provide hosting for proprietary educational products and services (hereinafter “Content”) developed by independent Content Contributors.
Program Description. Companies and independent Content Contributors have developed a proprietary educational product (hereinafter “Content” or “Program”) on Caregiver Training, Support, and Services. The educational Program consists of content including, but not limited to, blog posts, podcasts, graphics, newsletters, designs, documents, information, templates, coaching guides, e-books, forms, membership materials, webinars and other instructional videos, photographs and exercise instructions/programs. Some programs may provide certificates of completion. When you purchase the Program/Content, pricing is determined by independent Content Contibutors and/or Companies. Members will also have the option of joining live virtual discussions. There may be an extra fee associated with joining Q&A, TBD based on event type and contributor. While caregivers may ask scenario or problem specific questions during live virtual training Q&A, these sessions are for educational purposes only and no treatment or medical advice will be provided. Duration of access to the Program/content will be dependent on the program/content, and will be set by independent Content Contibutors and/or Companies. Access time will not be expanded for any time that the Thinkific platform might be down for maintenance or otherwise unaccessible.
Please refer to the costs identified with each Program for details.
Our Relationship to You (Medical Disclaimer). The Content on our Site is intended to educate the general population in caregiving. It is not designed to be specific advice if the User or their care partner has medical or physical problems. Therefore, by using our Site and Program, you agree that you implement the use of any suggestions in our Content at your own risk. You further understand that the information provided on our Site and in our Content is by no means complete or exhaustive, and that as a result, such information does not encompass all care situations that may occur. Any use of site Content, including but not limited to care techniques or other suggestions, is at your own risk. Your use of our Program does not constitute a patient-therapist/patient-provider relationship, therefore, always seek the advice of your own physician, occupational or physical therapist, dietician, mental health, and/or other professional provider regarding any questions or concerns you have about you or your care partner’s specific health problems before implementing any information or suggestions on our Site or in our Content.
Testimonials. You also acknowledge that all customer testimonials found on our Site are strictly the opinion of that person and any results such person may have achieved are solely individual in nature and your results may vary. Any and all current or past-client testimonials, statements, or examples used by us or posted by individuals on our Site are not guarantees that you will also experience or receive the same results. You understand that such information is based upon personal experience and is not a substitute for obtaining professional medical advice.
Recorded Sessions. If you participate in our online Q & A sessions, we may record and post the session on our website. We will advise you in advance before recording the session so you can determine whether or how you wish to participate. If we advise you that we are recording audio and/or video during the session and you participate, allowing your image to be seen or your voice to be heard by other participants, you are consenting to our posting of your image and/or comments on our website or for any other use at our discretion. If you do not want your comments to be part of the recording, you should not make the comment during the live session. If you do not want your image to be included in a group exercise session or other meeting, please do not turn on your video camera.
Contact Page. Our website allows you to send messages to us through our Site. You should be aware that transmissions through our Site, utilizing the Thinkific platform, are unencrypted. Therefore, if you initiate contact with us through our Contact page, you are accepting the inherent risks that unencrypted correspondence poses related to privacy and security and giving us permission to use your personal information to respond to you. We recommend, therefore, that you only provide as much personal information as necessary to describe why you are contacting us.
User Access to On-line Purchases. When you purchase a Course, Program, Content, or Membership, you will set up a Username and Password that will allow you to access your purchase or your purchase will be emailed to you. You agree to maintain the confidentiality of your password and are fully responsible for all liability and damages resulting from your failure to maintain that confidentiality and all activities that occur through the use of your password. You agree to immediately notify us of any authorized use of your password or any other breach of security.
Prohibited Uses. You are prohibited from using the Site and its Content (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Website or any related website.
Right to Terminate. We reserve the right to limit your use of the Site and/or the Content or to terminate your account should the we determine, in our sole discretion, that you have violated any of the prohibited uses or any other terms in this Agreement. In addition, we reserve the right to investigate complaints or reported violations of this Agreement and to take any action we deem appropriate, including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, posted materials, IP addresses and traffic information.
Payment and Purchases. When you purchase or download Courses or Content from the Site you will be directed to our payment processing vendor. By doing so, you give us permission to automatically charge you for payment. You will receive an electronic receipt for your records. If your payment method fails or is otherwise declined, your purchase will be canceled and/or your access to purchased Content terminated. In the event you receive the Content or Course before your payment is declined, you will still be responsible for the full cost of your purchase.
We do not accept any chargeback threats (real or threatened). If any chargebacks are placed on a purchase or download of Content, we will report said incident to the major credit reporting agencies. Doing so could have a negative impact on your credit report and/or credit score. Should we need to do so, and you would like to have this report removed from your credit report, please contact us to arrange for the payment owed. Once payment owed is received, we will make the appropriate reports to the credit agencies.
Payment processing companies may have different privacy policies and practices than we do. We are not responsible for the policies of the payment processing companies. As with any online purchase, there are circumstances beyond our control which may compromise your credit card or payment method. We are not liable or responsible for any of those circumstances.
You hereby release us from any and all damages related to your payment or use of our payment processing companies in which you incur and further agree not to assert any claims against us or them for any damages which arise from your purchase or use of our Site and its content.
Refunds. We will do everything within our ability and within reason to ensure your satisfaction, but we generally do not provide refunds once access to the Content has been made available to you. If any Content or membership has specific refund policies, it will be stated so in the description of the program or membership service.
Company is not responsible for the content of third party providers/course contributors, or for verification of copyright ownership or prevention of copyright infringement by third party providers/course contributors. By becoming a third party provider/course contributor, third party provider/course contributors agree that they own and have the right to publish any content they provide. Company claims no ownership of content provided by third party provider/course contributors, and cannot be held liable for third party providers/course contributors content that violates the copyright claims of others.
Your License to Us. If you post or submit to us any creative ideas, inventions or suggestions for our Content or services, such submissions shall become, and shall remain, the sole property of the Company. No submission shall be subject to any obligation of confidence on the part of the Company. The Company shall exclusively own all rights to (including intellectual property rights thereto), and shall be entitled to unrestricted use, publication, and dissemination as to all such submissions for any purpose, commercial or otherwise without any acknowledgment or compensation to you. This does not apply to personal information otherwise subject to any confidentiality requirements under law or this Agreement.
All content provided by third party independent Content Contributors is provided to the site on limited license, which is non-exclusive, non-transferable, and non-sublicensable. Content provided by Content Contributors remains the property of stated Contributors. Contributors are solely responsible for the content they provide and have the right to terminate the limited license at any time by cancelling their Content Contributor Membership.
Digital Millennium Copyright Act of 1998. The Digital Millennium Copyright Act of 1998 (the “DMCA“) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that any of the materials appearing on this Web site infringe your copyright, you (or your agent) may send us a notice requesting that the material be removed, or access to it blocked. In addition, if you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send us a counter-notice. Notices and counter-notices must meet statutory requirements imposed by the DMCA. One place to find more information is the U.S. Copyright Office Web site, currently located at http://www.loc.gov/copyright. In accordance with the DMCA, Company has designated an agent to receive notification of alleged copyright infringement in accordance with the DMCA. Any written Notification of Claimed infringement should comply with Title 17, United States Code, Section 512(c)(3)(A) and should be provided in writing to Elite at the address in the Contacting Us section below.
Third-Party Links and Affiliate Relationships. Third-party links on our Site, whether posted by us or other Users, may direct you to third-party websites that are not affiliated with us. We may also offer suggestions on our Site for products or services that are sold by other vendors by providing a link to vendor’s website where the product or service can be purchased. We offer such links primarily as a convenience to you, though we may have an affiliate relationship with one or more of such vendors, which means we may earn a small commission if you purchase the product or service through the link we provide. Any suggested websites or links provided is not an endorsement, sponsorship or approval of that website or its content even if we have an affiliate relationship with the vendor. We are not responsible for examining or evaluating the content or accuracy of such products and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
Consent to Receive Communications. When you purchase Content, a Membership, or register as a visitor on our Site, you expressly consent to receive any notices, announcements, agreements, disclosures, reports, documents, communications concerning new products or services, or other records or correspondence from the Company. You consent to receive notices electronically by way of transmitting the notice to you by email. You may opt-out of receiving such communications by clicking the “Unsubscribe” button on the communication or by contacting us at the address in the “Contact Us” section below.
Your Personal Information. The Company shall use commercially reasonable efforts to restrict unauthorized access to our data and files. However, no system, whether password protected or not, can be entirely impenetrable. You acknowledge that it may be possible for an unauthorized third party to access, view, copy, modify, or distribute the data and files you store using the Site. You also understand that the only content that is always encrypted during transfer over the Thinkific networks is credit card information. Therefore, if you submit or post comments on our Site you understand that the formation you post will not be encrypted. Use of the Site is completely at your own risk.
WARRANTIES DISCLAIMER. NEITHER THE COMPANY NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR MAINTAINING THE SITE AND/OR ANY CONTENT ON THE SITE SHALL BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO OR USE OF THE SITE. WITHOUT LIMITING THE FOREGOING, ALL CONTENT ON THE SITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF THE CONTENT/MATERIALS IN THE SITE, THE RESULTS OF THE USE OF SUCH CONTENT/MATERIALS, THE SUITABILITY OF SUCH CONTENT/MATERIALS FOR ANY USER’S NEEDS OR THE LIKELIHOOD THAT THEIR USE WILL MEET ANY USER’S EXPECTATIONS, OR THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR CORRECTION. THE COMPANY DOES NOT WARRANT THAT USE OF THE CONTENT/MATERIALS WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE, THE CONTENT, AND/OR THE CONTENT/MATERIALS AVAILABLE ON THIS SITE ARE FREE FROM BUGS OR VIRUSES OR OTHER HARMFUL COMPONENTS. THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY PERFORMANCE OR SERVICE PROBLEMS CAUSED BY ANY THIRD PARTY WEBSITE OR THIRD PARTY SERVICE PROVIDER, INCLUDING, FOR EXAMPLE, YOUR WEB SERVICE PROVIDER SERVICE, PAYMENT PROCESSING SERVICES, YOUR SOFTWARE AND/OR ANY UPDATES OR UPGRADES TO THAT SOFTWARE. ANY SUCH PROBLEM SHALL BE GOVERNED SOLELY BY THE AGREEMENT BETWEEN YOU AND THAT PROVIDER. THE COMPANY RESERVES THE RIGHT TO DETERMINE, IN ITS SOLE DISCRETION, WHETHER THE COMPANY IS RESPONSIBLE FOR ANY SUCH MALFUNCTION OR DISRUPTION.
Please note that the applicable jurisdiction may not allow the exclusion of implied warranties. Some of the above exclusions may thus not apply to you.
Release of Liability and Indemnification. You agree to indemnify and hold the Companies and its directors, officers, employees, agents and assigns and Content Contributors harmless from any and all liabilities, claims, damages and expenses, including reasonable attorney’s fees, arising out of or relating to (i) your breach of this Agreement, (ii) any violation by you of law or the rights of any third party, (iii) any materials, information, works and/or other content of whatever nature or media that you post or share on or through the Site, (iv) your use of the Site or any services that the Companies or Content Contributors may provide via the Site, and (v) your conduct in connection with the Site or the services or with other users of the Site or the services. The Companies reserve the right to assume the exclusive defense of any claim for which we are entitled to indemnification under this Section. In such event, you shall provide the Companies with such cooperation as is reasonably requested by the Companies.
Waiver of Right to Pursue Class Action Claims. You agree to only resolve disputes with use on an individual basis and not as a plaintiff or class member in any purported class or representative action or proceeding. Unless we both agree, no arbitrator or judge may consolidate more than one person’s claims or otherwise preside over any form of a representative or class proceeding. The arbitrator may award injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. If a court decides that applicable law precludes enforcement of any of this paragraph’s limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and may be brought in court.
Dispute Resolution and Arbitration
Governing Law and Jurisdiction. This agreement shall be governed by and construed in accordance with the laws of the State of Texas, without giving effect to any principles of conflicts of law. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
Caregiver Resource Group, LLC
P.O. Box 210521
Dallas, TX 75211
Last Updated: 01/09/2023